Welcome to PicToCards support. Below you'll find answers to the most common questions. If you don't see what you're looking for, please contact us using the email address above.
Open the app and tap the “+” button, then choose Camera or Gallery. Point at any text — a menu, textbook page, sign, screenshot, or handwritten notes — and PicToCards will extract the words, translate them into your language, and open the edit screen so you can review and remove anything you don't want to learn.
Text recognition and translation work with the languages available on your device. You can change your target language in Settings → Auto Translation. If a specific language you need isn't recognizing well, let us know so we can prioritize improvements.
Everything you create is stored locally on your device. Nothing is uploaded to any server. This keeps your data private, but it also means content won't sync between devices in this version. Deleting the app removes all local content.
Open the iOS Settings app → tap your Apple ID at the top → Subscriptions → PicToCards → Cancel Subscription. You can also tap Manage Subscription inside PicToCards (Settings → Premium Active). Refund requests are handled by Apple at reportaproblem.apple.com.
The 3-day free trial is available on the Yearly plan and unlocks all Premium features, including unlimited photo scans and auto translation across all supported languages. You won't be charged if you cancel at least 24 hours before the trial ends.
The camera scan and translation features require internet on first use. Once a word set is created, you can review and play games entirely offline.
Open PicToCards → Settings → tap Restore Purchases. If the issue persists, email us with your Apple ID region and approximate purchase date and we'll help.
Email support.pictocard.app@gmail.com with a short description. Screenshots and iOS version help a lot. We read every message.